Regulatory Compliance
Last Updated: December 21, 2024
1. Our Commitment to Compliance
Migrossa is committed to maintaining the highest standards of regulatory compliance across all jurisdictions where we operate. As a technology platform serving immigration professionals and their clients, we adhere to strict guidelines set by immigration authorities, professional regulatory bodies, and data protection agencies worldwide.
DIGITAL RENAISSANCE INC. operates Migrossa in full compliance with applicable laws and regulations, ensuring that immigration professionals can use our platform with confidence.
2. Canada Compliance
2.1 IRCC (Immigration, Refugees and Citizenship Canada)
We comply with IRCC requirements for:
- Authorized representative conduct and record-keeping
- Client communication and consent documentation
- Application submission and tracking procedures
- Data security for immigration documents
2.2 CICC (College of Immigration and Citizenship Consultants)
Our platform supports RCIC compliance through:
- Verification of RCIC credentials and good standing
- Audit trail for all client interactions
- Secure document storage and retention (7 years minimum)
- Conflict of interest disclosure tools
- Professional conduct monitoring
2.3 Provincial Law Societies
Immigration lawyers using our platform must maintain membership with their provincial law society. We verify credentials with Law Society of Ontario, Barreau du Quebec, and other provincial bodies.
2.4 ESDC (Employment and Social Development Canada)
For LMIA-related cases, we ensure:
- Proper documentation of employer-employee relationships
- Wage and working condition compliance tracking
- Deadline management for LMIA applications
3. United States Compliance
3.1 USCIS (U.S. Citizenship and Immigration Services)
We support compliance with:
- Form I-9 employment verification requirements
- Petition filing and tracking procedures
- RFE (Request for Evidence) response management
- Case status monitoring and reporting
3.2 DOL (Department of Labor)
For employment-based immigration:
- PERM labor certification tracking
- Prevailing wage determination documentation
- LCA (Labor Condition Application) management for H-1B cases
3.3 State Bar Associations
Immigration attorneys must be members in good standing of state bar associations. We verify credentials with American Immigration Lawyers Association (AILA) and state bars.
3.4 DOJ EOIR (Executive Office for Immigration Review)
For representatives before immigration courts, we verify accreditation and maintain compliance with court filing requirements.
4. Data Protection and Privacy Compliance
4.1 GDPR (European Union)
For EU clients and data subjects:
- Lawful basis for processing (consent, contract, legitimate interest)
- Data subject rights (access, rectification, erasure, portability)
- Data breach notification within 72 hours
- Data Protection Impact Assessments (DPIAs)
- Standard Contractual Clauses for data transfers
4.2 PIPEDA (Canada)
- Consent for collection, use, and disclosure
- Limiting collection to necessary information
- Safeguarding personal information
- Individual access to personal information
4.3 CCPA/CPRA (California)
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale (we don't sell data)
- Non-discrimination for exercising rights
4.4 LGPD (Brazil)
For Brazilian users, we comply with data processing principles, consent requirements, and data subject rights under LGPD.
5. Financial and Payment Compliance
5.1 PCI DSS (Payment Card Industry Data Security Standard)
All payment processing is handled by Stripe, a PCI DSS Level 1 certified provider. We do not store credit card information on our servers.
5.2 Anti-Money Laundering (AML)
We implement AML controls including:
- Customer due diligence and identity verification
- Transaction monitoring for suspicious activity
- Reporting obligations to FINTRAC (Canada) and FinCEN (USA)
5.3 Escrow Regulations
Our escrow services comply with trust account regulations in applicable jurisdictions. Funds are held in segregated accounts and released only per contract terms.
6. Professional Conduct and Ethics
6.1 Unauthorized Practice of Law
Migrossa is a technology platform and does not provide legal advice. Only licensed immigration professionals may provide immigration services through our platform.
6.2 Conflict of Interest
Immigration professionals must disclose conflicts of interest. Our platform provides tools to identify and manage potential conflicts.
6.3 Client Confidentiality
All communications and documents are protected by attorney-client privilege and professional confidentiality rules. We use end-to-end encryption and access controls.
7. Record Retention and Audit Trail
We maintain comprehensive records for compliance purposes:
- Immigration documents: 7 years after case closure (IRCC/USCIS requirement)
- Client communications: 7 years (professional conduct requirement)
- Financial records: 7 years (tax and audit requirement)
- Dispute records: 10 years (legal requirement)
- Audit logs: All system actions are logged with timestamps and user IDs
8. Security and Data Protection Measures
We implement industry-leading security controls:
- Encryption: TLS 1.3 for data in transit, AES-256 for data at rest
- Access Control: Role-based access with multi-factor authentication
- Monitoring: 24/7 security monitoring and intrusion detection
- Backups: Daily encrypted backups with geographic redundancy
- Penetration Testing: Annual third-party security audits
- Incident Response: Documented procedures for security incidents
9. Third-Party Vendor Compliance
All third-party vendors are vetted for compliance:
- Stripe: PCI DSS Level 1, SOC 2 Type II certified
- Supabase: SOC 2 Type II, GDPR compliant
- OpenAI: Data processing agreement, GDPR compliant
- Clerk: SOC 2 Type II, GDPR compliant authentication
10. Reporting and Transparency
10.1 Compliance Reporting
Immigration professionals can generate compliance reports for regulatory audits, including case timelines, document checklists, and communication logs.
10.2 Transparency Reports
We publish annual transparency reports detailing government data requests, security incidents, and compliance metrics.
11. Continuous Compliance Monitoring
Our compliance program includes:
- Regular review of regulatory changes
- Quarterly compliance audits
- Staff training on compliance requirements
- Automated compliance checks within the platform
- Incident tracking and corrective action procedures
12. Reporting Compliance Concerns
If you have concerns about compliance or wish to report a violation:
Compliance Department
Email: support@migrossa.com
All reports are treated confidentially and investigated promptly.
13. Certifications and Attestations
Migrossa maintains the following certifications:
- SOC 2 Type II (in progress)
- ISO 27001 (planned for 2025)
- GDPR compliance attestation
- PIPEDA compliance attestation
Migrossa is a registered trademark of DIGITAL RENAISSANCE INC.